Warranty Service Request

Ask Cathy!
(512) 308-6826

Service Request

As we continue to monitor and evaluate the rapidly changing situation in response to the spread of the coronavirus (COVID-19), Scott Felder Homes remains committed to the health and well-being of our customers, homeowners, associates, vendors and guests. Like you, we have been diligently following U.S. Centers for Disease Control and Prevention (CDC) guidance and recommendations (www.cdc.gov). We are doing all we can to ensure that safety is our highest priority. At this moment in time we will only be assisting with emergency, life safety warranty items. If you feel that you have an item that falls within those categories, please submit directly to the appropriate email for assistance. 

For Austin, Jthrogmorton@sfhtx.com, (713) 444-8341.

For San Antonio, sfhsacs@sfhtx.com, (210) 547-4321.

If you have a non-emergency warranty item, please check back at scottfelderhomes.com at a later date for processing.

I think the very first thing I noticed when walking into my first Scott Felder home was the visual appeal. Now I understand this is the result of very specific staging selections, and that a person's preferences in this regard vary, but there was something different about this home compared to all the others I had visited. There was no ostentatious display of luxury. There was no "contemporary" feel, soon to be supplanted by the next fad. I walked into a Scott Felder model home with an understated elegance; a perfect balance of form and function. I had found a builder that I wanted to move forward with.

Aaron G. | Austin, TX