FOR A LIMITED TIME

Qualified Homebuyers will enjoy a 3.99% Promotional Rate*

Ask Cathy!
(512) 308-6826

Warranty Service Request

Service Request

Scott Felder Homes remains committed to the health and well-being of our customers, homeowners, associates, vendors and guests.  We are committed to providing the best customer service possible, and we thank you in advance for your continued patience during this time.  

Please submit your warranty request ticket by filling out the tables below. 


Greater Austin Warranty: (512) 418-5419

Greater Austin Emergency Contacts:

  • Christianson Plumbing and HVAC-512-246-5200
  • Kidd Roofing-512-671-7791
  • Casa Mechanical-512-334-7300
  • Paul Swoyer Septics-830-935-4936
  • Crossroads-512-246-1400
  • IES Electrical-512-252-0040
  • In-Charge Electric-210-714-5566
  • Webco Fireplaces-512-836-8476
  • ACS/Williams fireplaces-512-929-3791



Greater San Antonio Warranty : (210) 547-4302

Greater San Antonio Emergency Contacts:



  • Casa Mechanical HVAC & Plumbing: (210)-298-2272
  • Paul Swoyer Septics: (830) 935-4936 (The Grove at Vintage Oaks)
  • In-Charge Electric: (210) 714-5566
  • Laneheart Electric: (877) 721-7500 / (210) 695-2210
  • Kidd Roofing: (210) 832-8241
  • Whirlpool Appliances (866) 333-4591




Submit A Warranty Request

This past year my wife and I embarked on building our first home. During our initial meeting with Keith at Rough Hollow, he made us feel comfortable and gave us a realistic idea of that the process would entail. As we contracted to build the house Keith was completely engaged, providing continual guidance and support. When we had questions or wanted to discuss change orders our emails, texts or calls were immediately addressed. Keith always took care of the big items, but his attention to the little things that most would overlook made our experience unforgettable. It is this commitment that makes it easy for us to recommend Keith and Scott Felder Homes to friends.

Anthony T.