Warranty Service Request

Ask Allie!
(512) 308-6826

Service Request Form

It is Scott Felder Homes policy’ to consistently provide courteous and effective customer service to our homeowners during the term of the one year builder warranty. In order to respond quickly as possible and track any situations that may arise we ask that all warranty be put in written form via this request form or an email to our customer service team, sfhcs@sfhtx.com. A vendor list has been left in your home as well as a reference for contractor contact information specific to your home.

Submit A Warranty Request

This past year my wife and I embarked on building our first home. During our initial meeting with Keith at Rough Hollow, he made us feel comfortable and gave us a realistic idea of that the process would entail. As we contracted to build the house Keith was completely engaged, providing continual guidance and support. When we had questions or wanted to discuss change orders our emails, texts or calls were immediately addressed. Keith always took care of the big items, but his attention to the little things that most would overlook made our experience unforgettable. It is this commitment that makes it easy for us to recommend Keith and Scott Felder Homes to friends.

Anthony T.